Washing Machine Not Draining

Washing Machine Not Draining

Washing Machine Not Draining – Reasons and How We Fix It

By Repair.co.ke

When your washing machine refuses to drain, it can bring your entire laundry routine to a halt. At Repair.co.ke, we understand how frustrating this can be, especially when dirty laundry starts to pile up. In this article, we’ll walk you through the most common reasons your washing machine isn’t draining and how our team of professionals expertly handles each problem.

Common Reasons a Washing Machine Won’t Drain

1. Clogged Drain Pump or Filter

The most frequent cause is a blockage in the drain pump or filter. Items like coins, socks, buttons, or excessive lint can clog the drainage path.

“If you hear a humming noise but no water moves, your pump is likely blocked,” explains James, our senior appliance technician.

We open the front or back panel depending on the model, remove the filter, and thoroughly clean it to ensure proper water flow.

2. Faulty Drain Pump

Sometimes, the drain pump itself is faulty and not pushing the water out. This can be due to mechanical wear or electrical failure.

We test the pump using a multimeter to confirm functionality. If faulty, we replace it with a manufacturer-approved part to restore normal draining.

3. Kinked or Blocked Drain Hose

If the drain hose is kinked, pinched, or clogged, water can't escape the machine.

We inspect the full length of the hose, straighten it out, and flush it to remove debris. If damaged, we replace it entirely.

4. Malfunctioning Lid or Door Switch

Washing machines have safety switches that prevent them from spinning or draining if the lid or door isn’t closed properly.

If the switch is broken, the machine will not proceed to the drain cycle. We check continuity and replace the switch if it’s not working.

5. Faulty Timer or Control Board

The timer or electronic control board controls each step of the washing cycle, including draining.

“When nothing else is wrong but the washer still won’t drain, the control system is often to blame,” says Alice, our lead diagnostics expert.

We inspect the board for burnt components or programming errors, and either reset or replace it as needed.

How Repair.co.ke Fixes It – Our Process

At Repair.co.ke, we follow a thorough troubleshooting and repair process that includes:

  • Inspecting external components like the hose and filter

  • Testing the drain pump and control systems

  • Replacing any damaged or worn parts using original spares

  • Conducting post-repair checks to ensure complete functionality

All our work is backed by a service warranty, giving you peace of mind and long-term performance.

Why Choose Repair.co.ke?

With years of experience in home appliance repair across Nairobi and Kenya, we are known for:

  • Prompt same-day service

  • Certified and experienced technicians

  • Affordable and transparent pricing

  • Friendly and professional customer support

Need Help? Contact Repair.co.ke

If your washing machine isn’t draining, don’t panic. Let the experts at Repair.co.ke handle it quickly and reliably.

We’re ready to restore your washing machine—and your laundry routine—to perfect working order.