Why is my water heater pilot light going out?

Why is my water heater pilot light going out?
Table of Contents

A water heater pilot light that keeps going out can leave you without hot water and indicate an underlying issue with your gas water heater. At RepairKE, we help Nairobi residents troubleshoot and fix pilot light issues to restore their hot water supply quickly.

Pilot light keeps going out? Call or WhatsApp: 0746801984

Common Causes of a Pilot Light Going Out

Issue

Possible Cause

Solution

Dirty pilot orifice

Dust or debris blocking the flame

Clean the pilot orifice with compressed air

Faulty thermocouple

Worn-out or damaged thermocouple

Replace the thermocouple

Gas supply issues

Low gas pressure or closed gas valve

Check gas supply, open gas valve

Drafts or airflow problems

Strong drafts blowing out the pilot light

Shield the pilot light from drafts

Faulty gas control valve

Defective valve preventing gas flow

Replace the gas control valve

How to Relight the Pilot Light

  1. Turn Off the Gas Supply
    • Locate the gas valve and turn it to the "Off" position.
  2. Wait for Gas to Dissipate
    • Wait 5–10 minutes to allow any residual gas to clear.
  3. Locate the Pilot Light Assembly
    • Remove the access panel to expose the pilot light and gas control valve.
  4. Relight the Pilot Light
    • Turn the gas valve to the "Pilot" position.
    • Press and hold the pilot button while using a long lighter to ignite the pilot light.
    • Continue holding the pilot button for 30–60 seconds to allow the thermocouple to heat up.
    • Release the button and check if the pilot light stays lit.
  5. Turn the Gas Valve to "On"
    • Once the pilot light is stable, turn the gas valve to the "On" position.

Need help relighting your pilot light? Call or WhatsApp: 0746801984

When to Call a Professional

If the pilot light continues to go out after relighting it, or if you smell gas, do not attempt further repairs yourself. Contact RepairKE immediately. Our technicians can:

Preventing Pilot Light Issues

For safe and reliable pilot light repairs, call or WhatsApp: 0746801984

Attribute: RepairKE


RepairKE

RepairKE

Administrator · RepairKE

RepairKE is an appliance repair service provider based in Westlands, Nairobi KE. RepairKE specialises in washing machines, fridges and cookers, and deploys technicians to client, fixing all appliance models from Samsung, LG and Bosch.

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