Use this chart to diagnose problems with an ice maker. Find the problem on the left and follow the links on the right for help with troubleshooting malfunctions in your icemaker.

Symptom Check
Click on underlined items for further information
Makes too much ice or will not shut off
  • Check the shutoff arm
  • Test the shutoff switch
Makes no ice
  • Check the shutoff arm
  • Check the supply valve
  • Inspect the water supply line
  • Test the shutoff switch
  • Check the freezer temperature
  • Inspect the ejector gear
  • Test the ejector motor
  • Test the ice mold heater
  • Test the holding switch
  • Test the water inlet switch
  • Test the thermostat
  • Test the water inlet valve
Ice cubes too small or large, or not enough ice
  • Adjust cube size control
  • Check the supply valve
  • Inspect the water supply line
  • Test the water inlet switch
  • Test the water inlet valve
Ice will not eject
  • Inspect the ejector gear
  • Test the ejector motor
  • Test the holding switch
  • Test the thermostat
  • Test the ice mold heater
Ice tastes bad
  • Wash the ice bin
  • Remove any old food
  • Wash the refrigerator & freezer interior
  • Flush out the supply line
  • Test the water inlet valve
  • Replace the refrigerator’s water filter
  • Install a supply line filter if your fridge doesn’t already have one
Ice is discolored
  • Test the water inlet valve
  • Flush out the supply line
  • Clean the ice mold tray
  • Install a supply line filter if your fridge doesn’t already have one
Water leaks from unit
  • Check the refrigerator for level
  • Check the ice maker for level
  • Inspect the fill cup alignment
  • Inspect the water supply line
  • Test the water inlet switch
  • Test the water inlet valve

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