Common Laptop Hardware Repairs
Hardware issues represent the most frequent problems laptop users encounter. Our technicians handle various hardware malfunctions ranging from simple component replacements to complex motherboard repairs.
Screen and Display Issues
Cracked screens, dim displays, flickering images, and dead pixels are among the most common laptop problems. Screen replacement involves carefully removing the damaged panel and installing a compatible new one, with precision needed to avoid damaging ribbon cables and hinges. Display problems can also stem from faulty graphics cards, loose connections, or inverter failures.
Keyboard and Touchpad Malfunctions
Sticky keys, unresponsive touchpads, and complete keyboard failures disrupt productivity significantly. Some keyboards can be repaired by cleaning beneath the keys, while severe liquid damage often necessitates complete keyboard replacement.
Battery and Charging Problems
Batteries that drain quickly, fail to charge, or cause the laptop to shut down unexpectedly indicate battery degradation or charging circuit issues. Genuine battery replacements ensure optimal performance and safety.
A laptop battery typically lasts 2-4 years or 300-500 charge cycles. Replacing your battery when it degrades to 80% capacity or less restores your laptop's portability and prevents unexpected shutdowns.
Laptop Software and Operating System Repairs
Operating System Installation and Upgrades
Corrupted operating systems, failed updates, and virus infections often require clean OS installations, including a data backup, drive format, and fresh install with all necessary drivers.
Virus and Malware Removal
Professional virus removal involves scanning with multiple antivirus tools, removing infected files, repairing system damage, and implementing security measures to prevent future infections.
Data Recovery Services
Accidentally deleted files, formatted drives, and failing storage devices can result in devastating data loss. We use professional recovery tools to retrieve lost documents, photos, and other important files.
Regular backups to external drives or cloud storage prevent data loss catastrophes. The 3-2-1 backup rule recommends three copies of data on two different media types with one copy stored offsite.
Motherboard and Component-Level Repairs
Motherboard Diagnostics and Repair
Failures manifest as random shutdowns, boot failures, or complete power loss. Micro-soldering repairs replace individual components rather than the entire motherboard, offering cost-effective solutions.
RAM and Storage Upgrades
We upgrade RAM to improve multitasking capabilities and replace traditional hard drives with solid-state drives for dramatically faster boot times and application loading.
Upgrading to an SSD can reduce boot times from 2-3 minutes to under 30 seconds and improve overall system responsiveness by 300-500%.
Physical Damage and Structural Repairs
Liquid Damage Repair
Spilled beverages, water damage, and humidity exposure corrode internal components and short circuit electrical pathways. Time is critical — corrosion worsens with each passing hour.
Hinge, Casing and Port Repairs
Broken hinges, cracked casings, and worn USB/HDMI/audio ports are repaired using replacement parts and precision soldering equipment, restoring full functionality.
Laptop Repair Cost Estimation
| Repair Service | Estimated Cost (KES) | Duration |
| Screen Replacement (13"-15") | 8,000 - 25,000 | 1-2 days |
| Keyboard Replacement | 3,000 - 8,000 | Same day |
| Battery Replacement | 4,000 - 12,000 | Same day |
| Hard Drive to SSD Upgrade | 6,000 - 15,000 | Same day |
| RAM Upgrade (8GB-16GB) | 4,000 - 10,000 | Same day |
| Operating System Installation | 1,500 - 3,000 | 2-4 hours |
| Virus/Malware Removal | 2,000 - 5,000 | 2-6 hours |
| Data Recovery (Basic) | 5,000 - 15,000 | 1-3 days |
| Motherboard Repair | 8,000 - 20,000 | 3-7 days |
| Liquid Damage Cleaning | 5,000 - 15,000 | 2-5 days |
| Fan Cleaning Service | 1,500 - 3,000 | 1-2 hours |
| Port/Connector Repair | 3,000 - 7,000 | 1-2 days |
| Hinge Repair/Replacement | 3,000 - 8,000 | 1-3 days |
| Graphics Card Replacement | 10,000 - 35,000 | 3-7 days |
| Complete Diagnostic Service | 500 - 1,500 | 1-2 hours |
Costs vary based on laptop brand, model, and parts availability. Premium brands and gaming laptops typically cost more to repair.
Diagnostic fees are often waived when proceeding with repairs. Always request a detailed quote before authorizing work, and ask about warranty coverage on repairs and replaced parts.
Choosing Professional Repair Services
Selecting qualified technicians ensures quality repairs and prevents further damage. Look for repair services offering genuine parts, transparent pricing, warranty coverage, and experienced, certified technicians. Understanding common laptop problems, available repair options, and associated costs empowers you to make informed decisions about maintaining your device.