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Oct 8, 2020
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Washing Machine Fault Diagnosis

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Our washer and washing machine fault diagnosis ensure that you understand what fault the machine has that makes it not work and what repair remedies are possible and the most appropriate one.

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WASHING MACHINE FAULT DIAGNOSIS

Our washer and washing machine fault diagnosis ensure that you understand what fault the machine has that makes it not work and what repair remedies are possible and the most appropriate one. Here are some steps in how you can conduct some diagnosis procedures to identify the problems in your washing machine, and the possible solutions to the problem.

Washer does not work and makes no noise

Check that the washer is plugged in securely

Check the circuit breaker or fuse box

Test the outlet for current

Check that the water supply valves are turned on

Inspect the filter screens

Test for overheating

Test the water level switch

Test the timer control

Test the lid switch

Test the water inlet valve

Inspect the water pump

Test the centrifugal switch

Test the motor

 

Washer does not work but it does make noise

Check that the water supply valves are turned on

Inspect the filter screens

Test for overheating

Inspect the water pump

Test the water inlet valve

Test the motor

 

No water is entering the wash tub

– or no hot water

– or no cold water

Check that the water supply valves are turned on

Inspect the water supply hoses for kinks

Check the filter screens

Test the water level switch

Test the water temperature switch

Test the timer control

Test the water inlet valve

The water fills the wash tub too slowly

 

Check that the water valves are turned on full

Check the water pressure at the tap

Check the filter screens

Test the water inlet valve

The tub does not fill with enough water

Test the water level switch

Check that the drain hose is positioned roughly as high as the top of the inner tub

 

The water overflows the wash tub

 

Test the timer control

 

Test the water level switch

Inspect the air tube for damage

Test the water inlet valve

 

Water drains out during the wash or rinse cycle

Check the drain control lever

Test the drain control coils

Check the cam bar

Test the timer control

Wrong temperature of water is used

Water supply hoses may be reversed

Hot or cold water supply valve may be turned off

Water supply hose may be kinked

Check water inlet valve

 

Water drains out while it is filling

Check the drain hose; it should be at least as high as the top of the wash tub, about 38 inches.

The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.

Check the drain control lever

Test the drain control coils

Check the cam bar

 

Water drips into the wash tub when the washer is off

Replace the water inlet valve

 

Water does not drain out of the wash tub

Inspect the drain hose for kinks

Test the timer control

Test the lid switch (some models)

Inspect the water pump

Inspect the drive belt (belt drive only)

Inspect the motor coupler

Water is leaking onto the ground

Inspect the water supply connections

Inspect the drain hose

Inspect the water pump

Inspect outer tub for cracks or corrosion

Inspect the tub seal

Inspect the tub bearing

 

Agitator does not move

Test the lid switch

Inspect the motor coupler

Inspect the drive belt (belt drive only)

Inspect under the washer for soot (clutch)

Test the motor

Inspect the pulley

Test the transmission

Inspect the agitator

Inspect the pump coupling

Test the water level switch

 

Agitator movement is weak or moves in only one direction

Inspect the agitator

Inspect the motor coupler

Inspect the drive belt (belt drive only)

Inspect under the washer for soot (clutch)

Test the motor

Inspect the pulley

Test the transmission

Inspect the pump coupling

Drum does not spin

Test the lid switch

Test the timer control

Test the centrifugal switch

Test the water level switch

Inspect the motor coupler

Inspect the drive belt (belt drive only)

Inspect under the washer for soot (clutch)

Test the motor

Inspect the pulley

Test the transmission

 

Clothes are too wet after spin cycle

This may be a spin problem or a drain problem

 

Drain:

Make sure the drain line is clear

Check the drain hose for a partial blockage

Inspect the water pump

 

Spin:

Test the lid switch

Test the timer control

Test the centrifugal switch

Test the water level switch

Inspect the motor coupler

Inspect the drive belt (belt drive only)

Inspect under the washer for soot (clutch)

Test the motor

Inspect the pulley

Test the transmission

 

Cycle does not advance

If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced

If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced

If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve

 

Burning or electrical smell

Unplug the washer

Locate the source of the odor then read the instructions in the related section

 

Foul or stale odor coming from washer or clothes

Check that the drain line is clear

Check the drain hose for kinks or blockages

Check pump for blockages

Check for buildup of soap in the outer tub

Check for article of clothing stuck in the outer tub

 

Noisy or vibrates too much

General tips

Balance the load

Level the machine

Inspect the water pump for a blockage

Inspect the coupling

Inspect the transmission

Adjust the drive belt tension

Check the motor bearings

Check the drum brakes

 

Goes out of balance too often

General tips

Balance the load

Level the machine

Inspect the water pump

Clothing is damaged

Inspect agitator for cracks or rough spots

Inspect for rust spots

OTHER HOME & OFFICE ELECTRONIC, ELECTRICALS AND MECHANICAL APPLIANCES WE FIX IN NAIROBI KENYA

 

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